Privacy policy

In short

• Your location is used on your device to work out prayer times and the Qibla. It is never sent to us, and it is never part of our usage statistics.
• What you read, bookmark, mark as prayed and track stays on your device.
• There is no account, so we don't have your name, email address or contacts.
• There are no ads, we don't sell data, and we don't track you across other companies' apps or websites.
• Some data does leave your device: a city-name lookup, basic usage statistics, purchase records and requests for recitation audio. The sections below say exactly what, and who receives it.

Who we are

Arkaan is developed by Sultan Alotaibi in Saudi Arabia ("we"), who is responsible for the data described in this policy. You can reach us at support@getarkaan.com.

What stays on your device

Everything in this section is stored or processed on your device and is not sent to us.

• Location. With your permission, the app reads your device's coordinates to work out prayer times and the Qibla. If you prefer not to share your location, you can type your city instead. Either way, the app saves the last location so that notifications, widgets and offline use keep working.
• Compass. The app reads the compass sensor to show the Qibla. These readings are not stored.
• Settings. Calculation method, madhab, Hijri offset, language, theme, notification choices, Ramadan mode and widget style.
• Reading and worship records. Your last-read position, reader preferences and bookmarks, reading and listening time for your daily goal and streak, khatm plan, the prayers you mark and your qada count, your fasting and Taraweeh tracker, tasbih counts and favorite duas.
• Religious texts. The Quran text, translation and tafsir, the adhkar and the hadith are built into the app, so reading them makes no network request.
• Notifications, alarms and widgets. Prayer notifications, reminders and alarms are scheduled on your device. Widgets read from a storage area shared only with the app. The iftar countdown on the Lock Screen runs on your device and uses no push service.
• Apple Watch. The Watch app gets prayer data and settings from your iPhone over Apple's Watch connection, and it can use the Watch's own location to work out the times.

Your device's own backups, such as iCloud, may include this data under your backup provider's terms.

Using a prayer and Quran app can say something about your religious practice. That is why these records stay on your device, and why the usage statistics below are not tied to your identity.

What leaves your device

We share data only with these providers, for these purposes, or where the law requires it. Arkaan contains no advertising SDKs and no social login.

Usage statistics

Since version 1.3, Arkaan sends usage statistics through Google Analytics for Firebase. This is what is sent:

• Events such as "paywall viewed", "surah opened", "recitation started", "prayer marked" or "daily goal reached". They carry only numbers and short labels: a surah or hadith number, a Ramadan day, the name of a prayer, a goal in minutes, a streak length, or whether a search found anything.
• Technical details that Google adds to each event: app version, operating system version, device model, device language, and your approximate area (country, region or city), which Google works out from your internet address without storing the address.
• A random identifier for this installation of the app. Reinstalling the app replaces it.

Arkaan never sends the location or city used for your prayer times, what you type into search, the text you read or share, your name, email or contacts, or your advertising identifier.

We don't use these statistics for advertising, we don't link them to your identity, and we don't use them to track you across other companies' apps or websites. Google Analytics' advertising features are turned off in Arkaan. See Google's privacy policy.

Arkaan Pro purchases

Purchases are made through Apple or Google, and we never see your payment details. Access to Pro is managed by RevenueCat, which receives your purchase receipt and transaction details (product, purchase date, renewal and expiry), an anonymous app user ID that is not linked to your name or email, and device identifiers and transaction metadata as described in RevenueCat's privacy policy.

Quran recitation

Since version 2.0, recitation audio streams ayah by ayah from cdn.getarkaan.com, our content server, which is hosted by Cloudflare. As with any web request, the server and Cloudflare see your internet address and which file was requested. These requests carry no account, name or other identifier of yours, and we don't use them to identify you. See Cloudflare's privacy policy.

Why we use this data

We use data to do what you ask the app to do, to complete and confirm your purchases, and to keep the app working and make it better. We rely on the permissions you give (location and notifications), on what is needed to provide the service or complete a purchase, and on our legitimate interest in maintaining and improving the app. We don't use your data for advertising.

How long it is kept

• On your device: until you delete it or delete the app.
• Usage statistics: Google keeps event-level data for at most 14 months.
• Purchase records: Apple or Google and RevenueCat keep them for as long as they need to provide your purchases and meet their legal and tax duties.
• Recitation and website requests: we keep no logs of these ourselves. Cloudflare processes them under its own policy.

Your rights

You have the right to know how your data is processed, to access it and get a copy, to have it corrected, to have it deleted, and to withdraw your consent.

• Data on your device is yours to view and delete in the app. Deleting the app deletes it.
• Location and notifications: turn them off at any time in your device's settings, under Arkaan.
• Subscriptions: cancel in your App Store or Google Play account settings.
• Usage statistics carry no name, email or account, so we cannot find the statistics that came from a particular person. Deleting the app ends that installation's identifier.
• RevenueCat: for purchase data held by RevenueCat, contact privacy@revenuecat.com.

For anything else, email support@getarkaan.com. If you are in Saudi Arabia, the Personal Data Protection Law gives you these rights, and you may complain to the Saudi Data and AI Authority (SDAIA). If you live elsewhere, your local law may give you similar rights.

Children

Arkaan is not directed at children under 13. It doesn't ask for anyone's age and we don't knowingly collect personal data from children.

Security

Data on your device is protected by your device's own security, such as its passcode and encryption. Connections to the services above are encrypted. We don't run a server that stores personal data; our content server only delivers recitation audio.

This website

getarkaan.com is hosted by Cloudflare, which processes visitors' internet addresses to deliver the pages. The site sets no cookies, runs no analytics and loads nothing from other companies. If you switch language, your browser remembers the choice in its own storage. Links from our videos add a label naming the video when they open the App Store, so that the App Store can count the installs each video brings.

Changes to this policy

When this policy changes we update the date at the top. We also mention significant changes in the app's release notes.

Contact

Questions about privacy are welcome at support@getarkaan.com.